Meta AI in everyday life: Practical or problematic?

23.04.202502 min

What is Meta AI in social media?

Since spring 2025, Meta, the parent company of Facebook, Instagram, and WhatsApp, has been introducing the AI-powered feature Meta AI on its platforms in Europe. It is a virtual assistant that supports users in the form of a chatbot. Meta AI can answer questions, generate text, make recommendations, and even create images using AI—all directly within the apps. The aim is to make the platforms more interactive and intelligent.

How is Meta AI used?

Using Meta AI is straightforward: In WhatsApp, the chatbot appears as a blue circle at the top of the chat overview and can also be activated by typing “@Meta AI” in the chat field. On Facebook and Instagram, it can be accessed via the search bar.

You can use Meta AI for the following:

This image shows a screenshot of the app instagram and the use of Meta AI - a Chatbot that was released earlier in 2025.

Meta AI based on the example of Instagram
Source: eology

When using Meta AI, it is important to check the information and not rely on AI, especially when it comes to important information. The information is not always correct or up to date.

Data protection and deactivation: What users should know

Meta AI accesses publicly shared content such as posts and images, but also private chats, to improve its models – a controversial issue in terms of data protection law. Users can object to data processing for training purposes, for example via an online form provided by Meta. However, complete deactivation is not possible. At least the bot can be silenced in all three apps so that it no longer makes active suggestions. Anyone who values data protection should actively review the settings and object if necessary.

Jule Langheim studied media management at the Würzburg University of Technology. At eology she is part of the marketing team responsible for creating content and marketing the agency via social media channels.

Jule
Langheim
, Marketing Manager j.langheim@eology.de +49 9381 5829048

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